All Systems Operational

About This Site

Welcome to the Cotality Insurance Solutions System Status Center.

We are dedicated to providing transparency regarding the health of our services. This dashboard is designed to keep our customers informed of any service interruptions or performance degradation.

Disclaimer: While we strive for precision, please be aware that incident timelines and severity classifications are estimated by our support teams. All incident details, including timestamps and severity levels are approximations for reference only and do not reflect actual service levels. Uptime calculations may vary from our internal monitoring data.

Validate™ - Claims and Restoration (Formerly MICA QA Assist) Operational
Claims Workspace Integration Operational
Web Application Operational
Reporting Operational
Verisk Integration Operational
Certification Exams Operational
Restoration Mitigate™ (Formerly MICA Mobility) Operational
Web Application Operational
Mobile Application Operational
Claims Workspace Integration Operational
Reporting Operational
Photos Operational
Verisk Integration Operational
Claims Workspace™ & Estimate™ (USA) Operational
Claims Estimate™ for Windows Operational
Claims Workspace (Web Application) Operational
Integrations Operational
API Operational
Claims Mobile App (iOS) Operational
Claims Mobile App (Android) Operational
CAPTURE™ Operational
Claims Engage™ (Formerly LINK®) Operational
Claims Workspace™ & Estimate™ (Canada) Operational
Claims Estimate™ for Windows Operational
Claims Workspace (Web Application) Operational
Integrations Operational
API Operational
Claims Mobile App (iOS) Operational
Claims Mobile App (Android) Operational
CAPTURE™ Operational
Claims Engage™ (Formerly LINK®) Operational
Restoration DASH™ (Formerly DASH™) Operational
Web Application Operational
Mobile Application Operational
Claims Workspace Integration Operational
Reporting Operational
Photos Operational
Documents Operational
Verisk Integration Operational
Claims Dispatch™ (Formerly Dispatch) Operational
Integrations Operational
Claims Scope™ (Formerly SettleAssist, Scope Assist) Operational
Web Application Operational
Mobile Application Operational
Photos Operational
Integrations Operational
Restoration Administer (Formerly DASH ADMIN) Operational
DASH ADMIN - Restoration Administer Operational
Claims Workspace Integration Operational
Verisk Integration Operational
Restoration CRM™ (Formerly Luxor) Operational
Claims Inspect™ (Formerly Field Assist) Operational
Restoration Engage™ (Formerly ProAssist) Operational
DASH Mobile Operational
Claims Engage™ (Formerly Video Connect) Operational
Notification Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Resolved - This incident has been resolved.
Nov 4, 20:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 18:56 UTC
Identified - We're aware that some users are experiencing slower page navigation or errors on the Mitigate and Validate platforms. Our engineering teams are actively working to restore normal response times.

We appreciate your patience and will provide updates on this page as the situation progresses.

Nov 4, 16:41 UTC

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.