All Systems Operational

Validate™ - Claims and Restoration (Formerly MICA QA Assist) Operational
90 days ago
99.98 % uptime
Today
Claims Workspace Integration Operational
90 days ago
99.97 % uptime
Today
Web Application Operational
90 days ago
99.93 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Certification Exams ? Operational
90 days ago
100.0 % uptime
Today
Restoration Mitigate™ (Formerly MICA Mobility) Operational
90 days ago
99.96 % uptime
Today
Web Application ? Operational
90 days ago
99.93 % uptime
Today
Mobile Application Operational
90 days ago
99.93 % uptime
Today
Claims Workspace Integration Operational
90 days ago
99.97 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
99.93 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Claims Workspace™ ? Operational
90 days ago
99.99 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Claims Estimate™ ? Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Restoration DASH™ (Formerly DASH™) Operational
90 days ago
99.95 % uptime
Today
Web Application Operational
90 days ago
99.88 % uptime
Today
Mobile Application Operational
90 days ago
99.93 % uptime
Today
Claims Workspace Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
99.93 % uptime
Today
Documents Operational
90 days ago
99.93 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Claims Engage™ (Formerly LINK®) Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Notification Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Claims Dispatch™ (Formerly Dispatch) Operational
90 days ago
99.98 % uptime
Today
Integrations Operational
90 days ago
99.98 % uptime
Today
Claims Scope™ (Formerly SettleAssist, Scope Assist) Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Restoration CRM™ (Formerly Luxor) Operational
90 days ago
99.99 % uptime
Today
Claims Inspect™ (Formerly Field Assist) Operational
90 days ago
100.0 % uptime
Today
Claims Engage™ (Formerly Video Connect) Operational
90 days ago
100.0 % uptime
Today
Restoration Engage™ (Formerly ProAssist) Operational
90 days ago
99.93 % uptime
Today
Restoration Administer (Formerly DASH ADMIN) Operational
90 days ago
100.0 % uptime
Today
DASH ADMIN - Restoration Administer Operational
90 days ago
100.0 % uptime
Today
Claims Workspace Integration Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
DASH Mobile Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 17, 2025

No incidents reported today.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Resolved - This incident has been resolved.
Nov 13, 22:11 UTC
Update - We are continuing to investigate this issue.
Nov 13, 18:24 UTC
Investigating - We are currently investigating an issue that is preventing emails from being recorded as contact activities in CRM. Please monitor this page for updates.
Nov 13, 18:24 UTC
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Resolved - The incident with BI Reporting should now be resolved.
Nov 3, 21:17 UTC
Investigating - We are currently receiving reports of latency when trying to access BI Reporting. We are currently investigating.
Nov 3, 15:57 UTC