All Systems Operational

About This Site

Welcome to the Cotality Insurance Solutions System Status Center.

We are dedicated to providing transparency regarding the health of our services. This dashboard is designed to keep our customers informed of any service interruptions or performance degradation.

Disclaimer: While we strive for precision, please be aware that incident timelines and severity classifications are estimated by our support teams. All incident details, including timestamps and severity levels are approximations for reference only and do not reflect actual service levels. Uptime calculations may vary from our internal monitoring data.

Validate™ - Claims and Restoration (Formerly MICA QA Assist) Operational
90 days ago
100.0 % uptime
Today
Claims Workspace Integration Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Certification Exams Operational
90 days ago
100.0 % uptime
Today
Restoration Mitigate™ (Formerly MICA Mobility) Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Claims Workspace Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Claims Workspace™ & Estimate™ (USA) Operational
90 days ago
100.0 % uptime
Today
Claims Estimate™ for Windows Operational
90 days ago
100.0 % uptime
Today
Claims Workspace (Web Application) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Claims Mobile App (iOS) Operational
90 days ago
100.0 % uptime
Today
Claims Mobile App (Android) Operational
90 days ago
100.0 % uptime
Today
CAPTURE™ Operational
90 days ago
100.0 % uptime
Today
Claims Engage™ (Formerly LINK®) Operational
90 days ago
100.0 % uptime
Today
Claims Workspace™ & Estimate™ (Canada) Operational
90 days ago
100.0 % uptime
Today
Claims Estimate™ for Windows Operational
90 days ago
100.0 % uptime
Today
Claims Workspace (Web Application) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Claims Mobile App (iOS) Operational
90 days ago
100.0 % uptime
Today
Claims Mobile App (Android) Operational
90 days ago
100.0 % uptime
Today
CAPTURE™ Operational
90 days ago
100.0 % uptime
Today
Claims Engage™ (Formerly LINK®) Operational
90 days ago
100.0 % uptime
Today
Restoration DASH™ (Formerly DASH™) Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Claims Workspace Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Documents Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Claims Dispatch™ (Formerly Dispatch) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Claims Scope™ (Formerly SettleAssist, Scope Assist) Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Restoration Administer (Formerly DASH ADMIN) Operational
90 days ago
100.0 % uptime
Today
DASH ADMIN - Restoration Administer Operational
90 days ago
100.0 % uptime
Today
Claims Workspace Integration Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Restoration CRM™ (Formerly Luxor) Operational
90 days ago
100.0 % uptime
Today
Claims Inspect™ (Formerly Field Assist) Operational
90 days ago
100.0 % uptime
Today
Restoration Engage™ (Formerly ProAssist) Operational
90 days ago
100.0 % uptime
Today
DASH Mobile Operational
90 days ago
100.0 % uptime
Today
Claims Engage™ (Formerly Video Connect) Operational
90 days ago
100.0 % uptime
Today
Notification Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance | Restoration DASH™ Sep 12, 2026 02:00-07:00 UTC

Sites will be unavailable Friday, September 11, 2026, from 10:00 PM ET to approximately 3:00 AM ET while we perform a system upgrade. We appreciate your patience.
Posted on Aug 11, 2026 - 15:37 UTC

Aug 14, 2026

No incidents reported today.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Resolved - This incident has been resolved.
Aug 7, 17:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 16:43 UTC
Update - We are continuing to investigate this issue.
Aug 7, 16:02 UTC
Investigating - We're aware that some users are experiencing slower page navigation on the Mitigate and Validate platforms. Our engineering teams are actively working to restore normal response times.

We appreciate your patience and will provide updates on this page as the situation progresses.

Aug 7, 16:00 UTC

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Resolved - This incident has been resolved.
Jul 31, 19:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Users may experience some delay in file transmission from Verisk platforms while queues process.

Jul 31, 18:14 UTC
Identified - Customers may experience a brief interruption in services as we mitigate the issue and restore services to expected response times.

We appreciate your patience, please monitor this page for updates.

Jul 31, 18:06 UTC
Investigating - We're aware that some users are experiencing slower page navigation on the Mitigate and Validate platforms. Our engineering teams are actively working to restore normal response times.

We appreciate your patience and will provide updates on this page as the situation progresses.

Jul 31, 17:57 UTC