Monitoring - Mitigate v 2.0.0 has been published to the App Store. This new version includes the compatibility fix. Please be sure to update your Mitigate app, and report any further issues to our Help Desk team at 1-866-769-7855, via Live Chat, or at support.restoration@cotality.com.
Mar 31, 2026 - 18:35 UTC
Mar 31, 2026 - 18:35 UTC
Identified - We have identified the compatibility issue affecting the current version of our app on iOS 26.4 and iPadOS 26.4 and have applied a fix. An updated version of the app has been submitted to the App Store and is currently pending release.
Until the updated version of Mitigate is available, users on iOS 26.4 and iPadOS 26.4 may still experiencing freezing screens or reduced app responsiveness. If your work depends on Mitigate, we recommend waiting to upgrade until the new version is live. We'll share another update as soon as the release is available.
Mar 26, 2026 - 15:32 UTC
Until the updated version of Mitigate is available, users on iOS 26.4 and iPadOS 26.4 may still experiencing freezing screens or reduced app responsiveness. If your work depends on Mitigate, we recommend waiting to upgrade until the new version is live. We'll share another update as soon as the release is available.
Mar 26, 2026 - 15:32 UTC
Update - We are continuing to investigate this issue.
Mar 26, 2026 - 01:27 UTC
Mar 26, 2026 - 01:27 UTC
Investigating - We are actively investigating a compatibility issue impacting the current version of Mitigate on iOS 26.4 and iPadOS 26.4. In some cases, users may experience freezing screens or reduced app responsiveness.
To avoid disruption, we recommend not upgrading to iOS 26.4 yet if your work depends on Mitigate. We’ll share an update as soon as a fix is available.
Mar 25, 2026 - 17:45 UTC
To avoid disruption, we recommend not upgrading to iOS 26.4 yet if your work depends on Mitigate. We’ll share an update as soon as a fix is available.
Mar 25, 2026 - 17:45 UTC
About This Site
Welcome to the Cotality Insurance Solutions System Status Center.
We are dedicated to providing transparency regarding the health of our services. This dashboard is designed to keep our customers informed of any service interruptions or performance degradation.
Disclaimer: While we strive for precision, please be aware that incident timelines and severity classifications are estimated by our support teams. All incident details, including timestamps and severity levels are approximations for reference only and do not reflect actual service levels. Uptime calculations may vary from our internal monitoring data.
Validate™ - Claims and Restoration (Formerly MICA QA Assist)
Operational
Claims Workspace Integration
Operational
Web Application
Operational
Reporting
Operational
Verisk Integration
Operational
Certification Exams
Operational
Restoration Mitigate™ (Formerly MICA Mobility)
Operational
Web Application
Operational
Mobile Application
Operational
Claims Workspace Integration
Operational
Reporting
Operational
Photos
Operational
Verisk Integration
Operational
Claims Workspace™ & Estimate™ (USA)
Operational
Claims Estimate™ for Windows
Operational
Claims Workspace (Web Application)
Operational
Integrations
Operational
API
Operational
Claims Mobile App (iOS)
Operational
Claims Mobile App (Android)
Operational
CAPTURE™
Operational
Claims Engage™ (Formerly LINK®)
Operational
Claims Workspace™ & Estimate™ (Canada)
Operational
Claims Estimate™ for Windows
Operational
Claims Workspace (Web Application)
Operational
Integrations
Operational
API
Operational
Claims Mobile App (iOS)
Operational
Claims Mobile App (Android)
Operational
CAPTURE™
Operational
Claims Engage™ (Formerly LINK®)
Operational
Restoration DASH™ (Formerly DASH™)
Operational
Web Application
Operational
Mobile Application
Operational
Claims Workspace Integration
Operational
Reporting
Operational
Photos
Operational
Documents
Operational
Verisk Integration
Operational
Claims Dispatch™ (Formerly Dispatch)
Operational
Integrations
Operational
Claims Scope™ (Formerly SettleAssist, Scope Assist)
Operational
Web Application
Operational
Mobile Application
Operational
Photos
Operational
Integrations
Operational
Restoration Administer (Formerly DASH ADMIN)
Operational
DASH ADMIN - Restoration Administer
Operational
Claims Workspace Integration
Operational
Verisk Integration
Operational
Restoration CRM™ (Formerly Luxor)
Operational
Claims Inspect™ (Formerly Field Assist)
Operational
Restoration Engage™ (Formerly ProAssist)
Operational
DASH Mobile
Operational
Claims Engage™ (Formerly Video Connect)
Operational
Notification
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.