All Systems Operational
Uptime over the past 90 days. View historical uptime.
MICA QA Assist - Claims and Restoration Validate Operational
90 days ago
99.76 % uptime
Today
Claims Connect Integration Operational
90 days ago
99.74 % uptime
Today
Web Application Operational
90 days ago
99.56 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
99.75 % uptime
Today
MICA Mobility - Restoration Mitigate and Claims Scope Operational
90 days ago
99.95 % uptime
Today
Web Application ? Operational
90 days ago
99.93 % uptime
Today
Mobile Application Operational
90 days ago
99.93 % uptime
Today
Claims Connect Integration Operational
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
99.87 % uptime
Today
Claims Connect - Claims Workspace Operational
90 days ago
99.97 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.95 % uptime
Today
Mobile Claims - Claims and Restoration Estimate Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
DASH - Restoration DASH Operational
90 days ago
99.78 % uptime
Today
Web Application Operational
90 days ago
99.65 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Claims Connect Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
98.85 % uptime
Today
Photos Operational
90 days ago
99.99 % uptime
Today
Documents Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
99.97 % uptime
Today
Link - Claims Engage Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Notification Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Dispatch - Claims Dispatch Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
SettleAssist, Scope Assist - Claims Scope Operational
90 days ago
99.98 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.95 % uptime
Today
Luxor - Restoration CRM Operational
90 days ago
100.0 % uptime
Today
Field Assist - Claims Inspect Operational
90 days ago
100.0 % uptime
Today
Video Connect - Claims Engage Operational
90 days ago
100.0 % uptime
Today
ProAssist - Claims and Restoration Engage Operational
90 days ago
100.0 % uptime
Today
DASH ADMIN - Restoration Administer Operational
90 days ago
100.0 % uptime
Today
DASH ADMIN - Restoration Administer Operational
90 days ago
100.0 % uptime
Today
Claims Connect Integration Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
DASH Mobile Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Slowness in Claims Processing from Verisk into Validate (formerly QA Assist)
Resolved - This incident has been resolved.
Nov 19, 23:44 UTC
Investigating - We have received reports of delays in Verisk estimates populating Validate reviews. Our teams are investigating.
Nov 19, 18:54 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Validate Explanations Not Saving
Resolved - We have resolved this issue for all users
Nov 15, 15:01 UTC
Investigating - We are investigating reports that explanations to Validate rules are not saving. In some instances, refreshing your browser page will show the explanations. We are researching what is causing them to not show even after refresh. We will update this page when we identify the root cause.
Nov 14, 16:29 UTC
Nov 14, 2024
Nov 13, 2024
Photos Tab Not Loading
Resolved - This incident has been resolved.
Nov 13, 22:03 UTC
Investigating - We are currently investigating an incident with the photos tab for jobs not loading. Users will experience loading issues and even error pages when attempting to access the photos tab on jobs.
Nov 13, 16:55 UTC
Issues Loading rule explanations in Validate
Resolved - Users have reported an issue with explaining rules in Validate (Formerly QA Assist) and the explanation not showing on screen. The team is working to identify the root issue and release a hot fix
Nov 13, 16:00 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Issues with Photos being Uploaded to micaexchange.com/micaweb
Resolved - This incident has been resolved.
Nov 6, 23:18 UTC
Update - If you are a micaexchange.com/micaweb user photos may look like they have exported from your device though they haven't. To prevent a loss of photos, do not delete the job from your device or download a newer version of your job to the device without first confirming this issue is resolved and your previously taken photos are available on the cloud.
Nov 6, 23:08 UTC
Investigating - We are investigating an issue preventing users of micaexchange.com/micaweb from uploading photos to the cloud.
Nov 6, 22:11 UTC
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