EMERGENCY MAINTENANCE – CLAIMS WORKSPACE/ESTIMATE

Scheduled Maintenance Report for Cotality Insurance Solutions

Postmortem

The work was successful. The service took less than 40 minutes. Servers were unavailable for 1-2 minutes 2 or 3 times during this window.

Posted Jul 30, 2024 - 13:01 UTC

Completed

The scheduled maintenance has been completed.
Posted Jul 28, 2024 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2024 - 06:00 UTC

Scheduled

As part of our commitment to the highest level of security and performance, CoreLogic will be implementing a series of maintenance updates across our systems and platforms.

The downtime may be up to 4 hours, but we are striving for the downtime to be closer to 1 hour.

Your connection to our servers will be affected. Please take note.

The following systems will be included in this maintenance:
• Prod-US – www.symbility.net Sunday, July 28, 2am EDT (1am CDT)
• Prod-CA – ca.symbility.net Sunday, July 28, 2am EDT (1am CDT)

How this affects clients:
• The listed servers will be unavailable for the duration of maintenance, including the following services:
o Workspace (Claims Connect)
o Estimate (Mobile Claims) synchronization
o API and Integrations
o LINK
o CAPTURE synchronization
o Notifications
Posted Jul 25, 2024 - 16:54 UTC
This scheduled maintenance affected: Claims Engage™ (Formerly LINK®) (Mobile Application, Notification, Integrations), Claims Workspace® (Formerly Claims Connect) (Web Application, Integrations), and Claims Estimate® (Formerly Mobile Claims) (Mobile Application).