Issues with Claim Creation in Dash Mobile
Identified - We are aware of issues with creating claims in the DASH Mobile app. The cause of the issue has been identified and a fix is in development. Please monitor this page for further updates. Please direct any questions or raise any further issues to our Help Desk team through Live Chat, through email at support.restoration@cotality.com, or by phone at 1-866-769-7855.
Jun 04, 2025 - 21:53 UTC
Uptime over the past 90 days. View historical uptime.
Validate™ - Claims and Restoration (Formerly MICA QA Assist) Operational
90 days ago
99.93 % uptime
Today
Claims Connect Integration Operational
90 days ago
99.75 % uptime
Today
Web Application Operational
90 days ago
99.94 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Certification Exams ? Operational
90 days ago
100.0 % uptime
Today
Restoration Mitigate™ (Formerly MICA Mobility) Operational
90 days ago
99.98 % uptime
Today
Web Application ? Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Claims Connect Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
99.92 % uptime
Today
Claims Workspace® (Formerly Claims Connect) Operational
90 days ago
99.87 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.75 % uptime
Today
Claims Estimate® (Formerly Mobile Claims) Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Restoration DASH™ (Formerly DASH™) Degraded Performance
90 days ago
99.99 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Mobile Application Degraded Performance
90 days ago
100.0 % uptime
Today
Claims Connect Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
99.98 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Documents Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Claims Engage™ (Formerly LINK®) Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Notification Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Claims Dispatch™ (Formerly Dispatch) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Claims Scope™ (Formerly SettleAssist, Scope Assist) Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Restoration CRM™ (Formerly Luxor) Operational
90 days ago
100.0 % uptime
Today
Claims Inspect™ (Formerly Field Assist) Operational
90 days ago
100.0 % uptime
Today
Claims Engage™ (Formerly Video Connect) Operational
90 days ago
100.0 % uptime
Today
Restoration Engage™ (Formerly ProAssist) Operational
90 days ago
99.87 % uptime
Today
Restoration Administer (Formerly DASH ADMIN) Operational
90 days ago
100.0 % uptime
Today
DASH ADMIN - Restoration Administer Operational
90 days ago
100.0 % uptime
Today
Claims Connect Integration Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
DASH Mobile Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Issues with Downloading Losses in Mitigate
Resolved - This incident has been resolved.
Jun 5, 17:52 UTC
Identified - The issue has been identified. A fix for the issue is in development.
Jun 5, 17:52 UTC
Investigating - We are seeing issues with downloading losses to the Mitigate app.
Jun 5, 15:21 UTC
Issue with Estimates Tracker tab in DASH
Resolved - This incident has been resolved.
Jun 5, 15:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 15:02 UTC
Investigating - Some users may experience issues viewing estimates under the Estimate Tracker tab in DASH. Please continue to monitor this page for updates.
Jun 2, 21:06 UTC
Jun 4, 2025
Jun 3, 2025
Jun 2, 2025
Jun 1, 2025

No incidents reported.

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