All Systems Operational

About This Site

Welcome to the Cotality Insurance Solutions System Status Center.

We are dedicated to providing transparency regarding the health of our services. This dashboard is designed to keep our customers informed of any service interruptions or performance degradation.

Disclaimer: While we strive for precision, please be aware that incident timelines and severity classifications are estimated by our support teams. All incident details, including timestamps and severity levels are approximations for reference only and do not reflect actual service levels. Uptime calculations may vary from our internal monitoring data.

Validate™ - Claims and Restoration (Formerly MICA QA Assist) Operational
90 days ago
100.0 % uptime
Today
Claims Workspace Integration Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Certification Exams Operational
90 days ago
100.0 % uptime
Today
Restoration Mitigate™ (Formerly MICA Mobility) Operational
90 days ago
99.73 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
98.39 % uptime
Today
Claims Workspace Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Claims Workspace™ & Estimate™ (USA) Operational
90 days ago
100.0 % uptime
Today
Claims Estimate™ for Windows Operational
90 days ago
100.0 % uptime
Today
Claims Workspace (Web Application) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Claims Mobile App (iOS) Operational
90 days ago
100.0 % uptime
Today
Claims Mobile App (Android) Operational
90 days ago
100.0 % uptime
Today
CAPTURE™ Operational
90 days ago
100.0 % uptime
Today
Claims Engage™ (Formerly LINK®) Operational
90 days ago
100.0 % uptime
Today
Claims Workspace™ & Estimate™ (Canada) Operational
90 days ago
100.0 % uptime
Today
Claims Estimate™ for Windows Operational
90 days ago
100.0 % uptime
Today
Claims Workspace (Web Application) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Claims Mobile App (iOS) Operational
90 days ago
100.0 % uptime
Today
Claims Mobile App (Android) Operational
90 days ago
100.0 % uptime
Today
CAPTURE™ Operational
90 days ago
100.0 % uptime
Today
Claims Engage™ (Formerly LINK®) Operational
90 days ago
100.0 % uptime
Today
Restoration DASH™ (Formerly DASH™) Operational
90 days ago
99.94 % uptime
Today
Web Application Operational
90 days ago
99.6 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Claims Workspace Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Documents Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Claims Dispatch™ (Formerly Dispatch) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Claims Scope™ (Formerly SettleAssist, Scope Assist) Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Photos Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Restoration Administer (Formerly DASH ADMIN) Operational
90 days ago
100.0 % uptime
Today
DASH ADMIN - Restoration Administer Operational
90 days ago
100.0 % uptime
Today
Claims Workspace Integration Operational
90 days ago
100.0 % uptime
Today
Verisk Integration Operational
90 days ago
100.0 % uptime
Today
Restoration CRM™ (Formerly Luxor) Operational
90 days ago
100.0 % uptime
Today
Claims Inspect™ (Formerly Field Assist) Operational
90 days ago
100.0 % uptime
Today
Restoration Engage™ (Formerly ProAssist) Operational
90 days ago
100.0 % uptime
Today
DASH Mobile Operational
90 days ago
100.0 % uptime
Today
Claims Engage™ (Formerly Video Connect) Operational
90 days ago
100.0 % uptime
Today
Notification Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 16, 2026

No incidents reported today.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Resolved - This Incident has been resolved.
May 8, 16:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 18:37 UTC
Update - We continue to investigate this issue.
May 6, 22:14 UTC
Update - We are continuing to investigate this issue.
May 6, 21:42 UTC
Update - We are continuing to investigate this issue.
May 6, 20:56 UTC
Update - We are continuing to investigate this issue.
May 6, 20:25 UTC
Update - We are continuing to investigate this issue.
May 6, 19:55 UTC
Update - We are continuing to investigate this issue.
May 6, 19:18 UTC
Update - We are continuing to investigate this issue.
May 6, 18:47 UTC
Investigating - We are investigating degraded performance affecting data syncing to Validate. While syncs are currently delayed, please be assured that all queued data will be processed. Our engineering teams are investigating.

We apologize for the interruption and will provide further details as they become available. Please monitor this page for updates.

May 6, 16:53 UTC
May 7, 2026
May 6, 2026
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.