A fix has been implemented and we are monitoring the results.
Posted May 07, 2026 - 18:37 UTC
Update
We continue to investigate this issue.
Posted May 06, 2026 - 22:14 UTC
Update
We are continuing to investigate this issue.
Posted May 06, 2026 - 21:42 UTC
Update
We are continuing to investigate this issue.
Posted May 06, 2026 - 20:56 UTC
Update
We are continuing to investigate this issue.
Posted May 06, 2026 - 20:25 UTC
Update
We are continuing to investigate this issue.
Posted May 06, 2026 - 19:55 UTC
Update
We are continuing to investigate this issue.
Posted May 06, 2026 - 19:18 UTC
Update
We are continuing to investigate this issue.
Posted May 06, 2026 - 18:47 UTC
Investigating
We are investigating degraded performance affecting data syncing to Validate. While syncs are currently delayed, please be assured that all queued data will be processed. Our engineering teams are investigating.
We apologize for the interruption and will provide further details as they become available. Please monitor this page for updates.
Posted May 06, 2026 - 16:53 UTC
This incident affected: Validate™ - Claims and Restoration (Formerly MICA QA Assist) (Claims Workspace Integration, Verisk Integration) and Restoration Mitigate™ (Formerly MICA Mobility) (Claims Workspace Integration, Verisk Integration).