CrowdStrike Systems Event

Incident Report for CoreLogic Insurance Solutions

Resolved

This incident has been resolved.

Posted Jul 23, 2024 - 00:20 UTC

Update

Claims Connect (Workspace) and Mobile Claims (Estimate) production environments in North America were not affected by today's issues.

Posted Jul 19, 2024 - 17:23 UTC

Monitoring

We are aware of issues affecting systems that utilize CrowdStrike. While our systems were not impacted, many of our partners’ systems were. We are actively monitoring the situation and its effects on our partners. You may experience processing delays as our partners work to recover from this event.

Posted Jul 19, 2024 - 14:08 UTC

This incident affected: Dispatch - Claims Dispatch (Integrations), MICA QA Assist - Claims and Restoration Validate (Claims Connect Integration, Verisk Integration), Claims Connect - Claims Workspace (Web Application, Integrations), DASH ADMIN - Restoration Administer (Claims Connect Integration, Verisk Integration), DASH - Restoration DASH (Claims Connect Integration, Verisk Integration), MICA Mobility - Restoration Mitigate and Claims Scope (Claims Connect Integration, Verisk Integration), Link - Claims Engage (Integrations), and SettleAssist, Scope Assist - Claims Scope (Integrations).