Unable to Populate Customer Information in Mitigate - Android

Incident Report for Cotality Insurance Solutions

Resolved

This incident has been resolved.
Posted Sep 22, 2026 - 02:34 UTC

Investigating

We are currently investigating reports of encrypted text populating for the Customer Information in the Mitigate app
Posted Sep 10, 2026 - 21:35 UTC
This incident affected: Restoration Mitigate™ (Formerly MICA Mobility) (Mobile Application).